Terms of service
Yes. I reviewed the Terms you attached. The main issue is Section 22, which currently says GetKelisya sells only cosmetics/beauty products, so it no longer works once you add rodent pouches and potentially supplements.
There are also a few provisions I'd change rather than simply swapping the brand/product wording—for example, the current governing-law clause only says “laws of the United States,” without identifying a state, and your subscription section needs to be written carefully for US recurring-billing rules.
Here is the revised multi-category, US-focused GetKelisya version:
TERMS OF SERVICE — GETKELISYA
Last Updated: August 2026
OVERVIEW
This website is operated by GetKelisya. Throughout the site, the terms “GetKelisya,” “we,” “us,” and “our” refer to GetKelisya.
GetKelisya offers this website, including all information, tools, products, features, and services available through the site (collectively, the “Services”), conditioned upon your acceptance of these Terms of Service.
By visiting our website, placing an order, purchasing a product, creating an account, enrolling in a subscription, or otherwise using our Services, you agree to be bound by these Terms of Service and any additional policies referenced herein, including our Refund Policy, Shipping Policy, and Privacy Policy.
Please read these Terms carefully before accessing or using the Services. If you do not agree with these Terms, you should not use the Services.
We may add new products, categories, features, or Services from time to time. Unless otherwise stated, these Terms apply to them as well.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our products and Services.
SECTION 1 — ONLINE STORE TERMS
By using the Services, you represent that you are at least the age of majority in your state of residence and legally capable of entering into a binding agreement.
You may not use our products or Services for any unlawful, unauthorized, fraudulent, or prohibited purpose.
You may not violate any applicable law or regulation in connection with your use of the Services.
You must not transmit viruses, malware, malicious code, or other technologies designed to interfere with the operation or security of the Services.
Violation of these Terms may result in suspension or termination of access to the Services and/or cancellation of orders where appropriate.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse or restrict orders or access to the Services where reasonably necessary, including in cases of suspected fraud, abuse, unauthorized resale, policy violations, or security concerns.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, or commercially use any portion of the Services without our prior written authorization.
Headings in these Terms are provided for convenience and do not affect their interpretation.
SECTION 3 — PRODUCT INFORMATION
We make reasonable efforts to present product information accurately.
However, product descriptions, photographs, packaging, dimensions, colors, ingredients, specifications, availability, and other information may occasionally contain errors or may change.
Images appearing on the website are intended to represent our products, but display settings and manufacturing or packaging updates may result in reasonable differences.
Packaging, labels, containers, graphics, or other non-material presentation elements may change from time to time.
A minor packaging or labeling variation does not by itself mean that a product is defective or incorrect when the underlying product is materially the product ordered.
We reserve the right to modify product descriptions, packaging, pricing, availability, quantities, and specifications.
SECTION 4 — PRICES & PROMOTIONS
Product prices may change without notice.
Discounts, coupon codes, bundles, promotional prices, free gifts, and other offers may be introduced, modified, or discontinued at any time.
Unless expressly stated otherwise, promotions:
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Cannot be combined;
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Have no cash value;
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Apply only during the advertised promotional period; and
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Cannot be applied retroactively to previously completed purchases.
A subsequent reduction in price does not automatically entitle a previous purchaser to a refund of the difference.
We reserve the right to correct pricing errors and cancel or refund orders affected by obvious pricing, technical, or promotional errors.
SECTION 5 — PRODUCTS & SERVICES
Certain products may be available exclusively through our website and may have limited quantities.
Products are subject to the return and refund conditions described in our Refund Policy.
GetKelisya may offer products across multiple categories, including but not limited to:
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Beauty and cosmetics;
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Skincare and personal care;
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Household products;
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Pest-repellent products;
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Consumable products;
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Dietary supplements and related wellness products; and
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Other consumer products.
Not every product is subject to the same instructions, restrictions, guarantees, warnings, return conditions, or intended uses.
Customers are responsible for reviewing the applicable product page, instructions, warnings, labels, and policies before purchasing and using a product.
We reserve the right to limit quantities, discontinue products, or restrict sales where reasonably necessary.
SECTION 6 — PRODUCT-SPECIFIC GUARANTEES
GetKelisya does not provide a universal store-wide satisfaction or results guarantee unless expressly stated otherwise.
Certain products may be sold with a specific:
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Money-back guarantee;
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Satisfaction guarantee;
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Product protection period;
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Trial period; or
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Other promotional guarantee.
Any such guarantee applies only to the specific product and offer for which it was expressly advertised at the time of purchase.
A guarantee offered for one product does not automatically apply to another GetKelisya product.
The terms, duration, eligibility requirements, and exclusions presented with the applicable guarantee govern that offer.
Failure to obtain a desired or expected result does not by itself establish that a product is defective unless the applicable product-specific guarantee expressly provides otherwise.
SECTION 7 — ORDERS
We reserve the right to accept, reject, limit, or cancel orders where reasonably necessary.
This may include orders that:
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Appear fraudulent;
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Contain obvious pricing or technical errors;
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Exceed reasonable purchasing quantities;
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Appear intended for unauthorized resale;
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Cannot be fulfilled;
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Contain inaccurate payment information; or
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Violate these Terms.
We may limit quantities purchased per person, household, account, payment method, billing address, or shipping address.
If we cancel an order after payment has been collected and before fulfillment, the applicable amount will be refunded.
You agree to provide current, complete, and accurate billing, contact, and shipping information.
SECTION 8 — SHIPPING & DELIVERY
Delivery dates and transit times displayed on our website are estimates unless expressly identified as guaranteed.
Shipping may be affected by carriers, weather, customs, holidays, high-volume periods, logistical disruptions, incorrect addresses, or other circumstances outside our direct control.
Customers are responsible for providing complete and accurate shipping information.
GetKelisya is not responsible for delays or delivery failures caused by incorrect or incomplete information supplied by the customer.
If tracking indicates that an order was delivered but you cannot locate it, please contact us so that the circumstances can be reviewed.
Carrier tracking information and delivery records may be used when investigating delivery claims.
Refusing a shipment or failing to collect a shipment does not automatically constitute an authorized return or cancellation.
Returns and refunds are governed by our Refund Policy.
SECTION 9 — RETURNS & REFUNDS
All returns, replacements, refunds, and product-specific guarantees are governed by the GetKelisya Return & Refund Policy.
Unless expressly covered by a product-specific guarantee, dissatisfaction with results, personal preference, change of mind involving an opened or non-returnable product, or failure to achieve a particular expected outcome does not automatically qualify a purchase for a refund.
Certain products may be non-returnable after opening or use because of hygiene, health, safety, consumability, or product-integrity considerations.
Customers must follow the return authorization procedure described in our Refund Policy.
SECTION 10 — OPTIONAL TOOLS & THIRD-PARTY SERVICES
We may provide access to tools, applications, payment processors, shipping providers, subscription platforms, analytics services, or other services operated by third parties.
Third-party services may be subject to their own terms and privacy practices.
GetKelisya does not control third-party services and is not responsible for their independent acts or omissions.
Your use of optional third-party services is subject to the applicable third party's terms.
SECTION 11 — THIRD-PARTY LINKS
Our website may contain links to websites or resources operated by third parties.
GetKelisya does not control those websites and is not responsible for their content, availability, security, products, practices, or policies.
You should review the applicable terms and policies before engaging in transactions with third parties.
SECTION 12 — USER REVIEWS, COMMENTS & SUBMISSIONS
If you submit reviews, photographs, testimonials, comments, feedback, suggestions, or other materials to GetKelisya, you represent that you have the right to provide that material.
You may not submit content that:
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Is knowingly false or misleading;
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Violates another person's intellectual-property rights;
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Violates privacy or publicity rights;
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Contains unlawful or defamatory material;
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Contains malicious software; or
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Otherwise violates these Terms.
You remain responsible for the content you submit.
Where you voluntarily submit content to us for publication or promotional use, you grant GetKelisya a non-exclusive, worldwide, royalty-free license to reproduce, display, distribute, adapt, and use that content in connection with our business and marketing, subject to applicable law.
We may remove content that violates these Terms.
SECTION 13 — PERSONAL INFORMATION
Personal information submitted through our website is handled in accordance with our Privacy Policy.
Our e-commerce infrastructure and certain Services are provided by third-party service providers, including Shopify and payment-processing providers.
Please review our Privacy Policy for additional information about the collection and use of personal information.
SECTION 14 — ERRORS, INACCURACIES & OMISSIONS
Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to:
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Product descriptions;
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Product availability;
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Pricing;
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Promotions;
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Discounts;
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Shipping charges;
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Transit estimates;
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Images; or
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Other website content.
We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.
If an order is cancelled after payment because we cannot fulfill it under the stated terms, the applicable payment will be refunded.
SECTION 15 — PROHIBITED USES
You may not use our website or Services:
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For unlawful or fraudulent activity;
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To violate applicable laws or regulations;
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To infringe intellectual-property rights;
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To impersonate another person;
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To provide intentionally false or misleading information;
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To transmit malicious code;
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To interfere with website security;
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To scrape or systematically extract content without authorization;
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To attempt unauthorized access to our systems;
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To abuse promotional offers, refund policies, or product guarantees; or
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To interfere with the operation of the Services.
We may restrict or terminate access where we reasonably believe these Terms have been violated.
SECTION 16 — BEAUTY, COSMETIC & PERSONAL-CARE PRODUCTS
Beauty, cosmetic, skincare, and personal-care products are intended to be used according to the instructions and warnings supplied with the applicable product.
Individual results may vary depending on factors including skin type, age, routine, frequency of use, environmental conditions, and other individual characteristics.
Unless expressly stated otherwise, GetKelisya does not guarantee a particular cosmetic outcome or result.
Product descriptions and marketing concerning cosmetic appearance or performance should not be interpreted as medical advice.
Beauty and cosmetic products are not intended to diagnose, treat, cure, or prevent disease unless specifically authorized and marketed for such purpose.
Discontinue use if irritation or an unexpected reaction occurs and seek appropriate professional advice when necessary.
SECTION 17 — PEST-REPELLENT & HOUSEHOLD PRODUCTS
GetKelisya pest-repellent and household products must be used strictly in accordance with the instructions, warnings, placement recommendations, and intended uses provided with the applicable product.
GetKelisya rodent-repellent pouches are formulated with plant-based essential oils, including Peppermint, Cedarwood, and Cinnamon, and are intended to help repel mice and other rodents.
Product effectiveness may vary depending on factors including:
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Property size and layout;
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Existing rodent activity;
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Number and location of entry points;
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Product placement;
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Environmental conditions;
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Frequency and duration of use; and
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Whether the product instructions are followed correctly.
Unless expressly stated in a specific written product guarantee, GetKelisya does not guarantee that a pest-repellent product will completely eliminate an existing infestation, permanently prevent rodents or other pests from entering a property, or produce identical results in every environment.
Failure to achieve a customer's desired or expected result does not by itself mean that the product is defective.
GetKelisya rodent-repellent products are intended for rodent-repellent use only and are not intended to diagnose, treat, prevent, control, or reduce any human or animal disease.
Do not use the product for purposes other than those described on the applicable product label or instructions.
Keep products out of reach of children and pets where indicated by the product instructions. Avoid ingestion and direct contact with eyes, mouth, or other sensitive areas. If accidental exposure occurs, follow the applicable product safety instructions and seek appropriate assistance where necessary.
Customers are responsible for reviewing and following all instructions and safety information supplied with the product before use.
For significant, persistent, or recurring rodent infestations, professional pest-control services may be appropriate. GetKelisya products are not represented as a substitute for professional pest-control treatment where professional intervention is necessary.
Any product-specific guarantee, refund protection, or replacement policy advertised for a pest-repellent product is governed by the terms of that specific offer and the GetKelisya Return & Refund Policy.
SECTION 18 — DIETARY SUPPLEMENTS & INGESTIBLE PRODUCTS
If GetKelisya offers dietary supplements, vitamins, or other ingestible products, such products must be used according to their labels and instructions.
Dietary supplements are not intended to diagnose, treat, cure, or prevent disease.
Statements concerning dietary supplements may not have been evaluated by the U.S. Food and Drug Administration.
Individual results may vary, and GetKelisya does not guarantee a specific health, wellness, physical, cosmetic, or other outcome unless expressly stated in a legally applicable product-specific guarantee.
Customers should carefully review ingredient lists, warnings, serving instructions, allergen information, and other information supplied with a product before use.
Customers who are pregnant or nursing, taking medication, have a medical condition, or have questions concerning whether a supplement is appropriate for them should consult an appropriate healthcare professional before use.
Do not exceed the recommended serving unless directed by an appropriate healthcare professional.
SECTION 19 — NO PROFESSIONAL ADVICE
Information provided through the GetKelisya website, advertisements, emails, product pages, articles, or other content is provided for general informational purposes.
It is not intended as individualized medical, veterinary, pest-control, legal, or other professional advice.
Where professional advice is appropriate, customers should consult a qualified professional.
SECTION 20 — DISCLAIMER OF WARRANTIES
Except for warranties or guarantees expressly provided by GetKelisya in writing for a particular product, the Services and products are provided on an “as available” basis.
We do not guarantee that:
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The website will always operate without interruption;
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Website content will always be error-free;
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Every product will produce identical results for every customer;
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A product will satisfy every subjective preference; or
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Results experienced by one customer will necessarily be experienced by another.
Testimonials, reviews, examples, demonstrations, photographs, and customer experiences may reflect individual experiences and should not be interpreted as guaranteeing identical results.
SECTION 21 — LIMITATION OF LIABILITY
To the fullest extent applicable to a particular claim, GetKelisya and its affiliates, officers, employees, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the Services or products.
This includes, where applicable, loss of profits, revenue, data, savings, business opportunities, or other consequential losses.
Customers are responsible for using products according to their supplied instructions, labels, warnings, and intended uses.
GetKelisya is not responsible for damage resulting from misuse, unauthorized modification, improper storage, failure to follow instructions, or use of a product for a purpose for which it was not intended.
SECTION 22 — INDEMNIFICATION
You agree to indemnify and hold harmless GetKelisya and its affiliates, officers, employees, contractors, suppliers, and service providers from third-party claims arising from:
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Your material violation of these Terms;
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Your unlawful use of the Services;
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Your infringement of another person's rights; or
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Your misuse of our products.
SECTION 23 — INTELLECTUAL PROPERTY
Unless otherwise indicated, the GetKelisya website and its original content—including branding, product photographs, graphics, text, videos, advertisements, page designs, logos, and other materials—are owned by or licensed to GetKelisya.
You may not reproduce, distribute, republish, commercially exploit, or create unauthorized derivative works from our protected materials without permission.
SECTION 24 — FRAUD, ABUSE & UNAUTHORIZED RESALE
GetKelisya reserves the right to investigate and take reasonable action regarding suspected:
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Payment fraud;
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Chargeback abuse;
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Return fraud;
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False delivery claims;
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Falsified photographs or evidence;
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Promotional abuse;
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Guarantee abuse;
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Unauthorized resale; or
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Other fraudulent activity.
We may cancel orders, restrict future purchases, request additional verification, or contest payment disputes where appropriate.
SECTION 25 — SUBSCRIPTIONS & AUTOMATIC RENEWALS
Certain GetKelisya products may be offered as recurring subscriptions.
A subscription will only apply when the customer affirmatively selects a subscription option during the purchasing process.
Before completing a subscription purchase, the applicable offer will identify material subscription terms, including the applicable price and billing frequency.
By enrolling, you authorize GetKelisya and its payment processors to charge the payment method associated with your subscription according to the billing schedule disclosed when you enrolled.
Recurring Charges
Subscription charges will automatically recur at the frequency selected during enrollment until the subscription is cancelled.
Subscription pricing, frequency, discounts, and benefits applicable to your subscription will be presented with the applicable offer.
Cancellation
You may cancel your subscription at any time through the cancellation method made available for your subscription or by contacting:
To avoid a renewal that has already entered processing or fulfillment, cancellation should be submitted before the applicable renewal is processed.
Cancellation prevents future eligible renewals but does not automatically cancel or refund an order that has already been processed or shipped.
Subscription Refunds
Subscription orders remain subject to our Refund Policy.
A promotional guarantee applicable to an initial subscription purchase does not automatically apply to subsequent renewal shipments unless the applicable offer expressly states otherwise.
Payment Information
By maintaining an active subscription, you authorize recurring charges to your selected payment method.
Payment processors and card networks may provide updated card information through account-updater services.
SECTION 26 — CANCELLATIONS
Order cancellation requests should be submitted as soon as possible after purchase.
We may begin processing orders shortly after they are received and therefore cannot guarantee cancellation once an order has entered fulfillment.
The specific cancellation rules applicable to orders are described in our Refund Policy.
SECTION 27 — PAYMENT DISPUTES & CHARGEBACKS
If you experience an issue with an order, we encourage you to contact:
so that our support team can investigate the matter.
If a chargeback or payment dispute is initiated, GetKelisya may submit information relevant to the transaction to the applicable payment provider, bank, card network, or dispute-resolution service.
This information may include:
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Order information;
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Billing and shipping information;
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Tracking information;
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Delivery confirmation;
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Customer communications;
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Product-page information;
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Subscription authorization records;
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Applicable policies;
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Return records; and
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Refund or replacement records.
GetKelisya reserves the right to contest payment disputes that we believe are inconsistent with the applicable transaction records.
SECTION 28 — TERMINATION
These Terms remain effective while you use the Services.
We may suspend or terminate access to the Services where we reasonably determine that a user has materially violated these Terms, engaged in fraudulent activity, or created a security risk.
Obligations that by their nature should survive termination will continue to apply.
SECTION 29 — SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be separated or limited as necessary without affecting the remaining provisions.
The remaining Terms will continue in effect.
SECTION 30 — NO WAIVER
Our failure to enforce a provision of these Terms in a particular instance does not constitute a permanent waiver of that provision or any other provision.
SECTION 31 — ENTIRE AGREEMENT
These Terms, together with the policies and terms expressly incorporated by reference, constitute the agreement between you and GetKelisya concerning your use of the Services.
They supersede prior versions concerning the same subject matter.
SECTION 32 — CHANGES TO THESE TERMS
We may update these Terms from time to time by publishing a revised version on our website.
The “Last Updated” date at the top of this page identifies the most recent revision.
Changes will apply prospectively as appropriate.
SECTION 33 — DISPUTE RESOLUTION
Before initiating formal proceedings relating to a purchase or these Terms, you agree to first contact GetKelisya at:
and provide sufficient information for us to review the dispute.
The parties will attempt in good faith to resolve the matter informally.
If a dispute cannot be resolved informally, any applicable dispute-resolution procedure will be determined according to the agreement between the parties and applicable requirements.
SECTION 34 — CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
GetKelisya Customer Support
Email: info@kelisya.com
By using the GetKelisya website or purchasing our products or Services, you acknowledge that you have reviewed and agreed to these Terms of Service.